Terms of Service
Last Updated: October 06, 2026
Welcome to lumwhisp.com. By accessing and using our website, placing orders, or purchasing goods from Lumwhisp, you agree to be bound by these Terms of Service. Please read them carefully before using our site.
1. General Agreement
These Terms apply to all visitors, users and customers of this website. If you do not agree with any part of these terms, please do not use our website. Lumwhisp reserves the right to modify these Terms at any time. Changes will take effect once published on this page. Your continued use of the website means you accept the updated terms.
2. Account Registration
When you create an account on our store, you are responsible for keeping your account password secure. You agree that all activities under your account are your responsibility. You must provide true, accurate and complete information.
3. Product & Pricing
All product descriptions, images and prices shown on lumwhisp.com are subject to change without prior notice. We reserve the right to correct errors in pricing and product information. Prices displayed on the website do not include import duties, taxes or customs fees which may apply to international shipments; these fees are the responsibility of the customer.
4. Orders & Payment
By submitting an order, you make an offer to purchase our products. We reserve the right to refuse or cancel any order for reasons including inventory shortage, pricing error, suspected fraud or policy violation. Payment must be completed at the time of placing the order. All transactions are processed through authorized third‑party payment providers.
5. Shipping & Delivery
We will arrange shipment according to the shipping method you select at checkout. Estimated delivery times are only estimations and not guaranteed. Delays may happen due to logistics, customs clearance or events out of our control. Risk of loss or damage of goods transfers to you once the parcel is handed over to the carrier.
6. Return, Refund and Exchange
Please refer to our separate Return Policy for full information about returns and refunds. To be eligible for return, items must be unused, in original condition within the required return window. Custom‑made or personalized items may not qualify for return unless the product has manufacturing defects.
7. Intellectual Property
All content on lumwhisp.com including text, graphics, logos, product photos is intellectual property of Lumwhisp. You may not copy, reproduce or redistribute any content without our written permission.
8. User Conduct
You may not use this website for any unlawful purpose. You shall not attempt to hack, disrupt our website, send spam or submit malicious content.
9. Limitation of Liability
Lumwhisp shall not be liable for any indirect, incidental or consequential damages arising out of your use or inability to use our website or products. Our total liability shall not exceed the total amount you paid for your relevant order.
10. Governing Law
These Terms are governed by applicable local laws. Any disputes arising from your purchase shall be resolved through friendly negotiation first.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
[email protected]